Privacy Policy

This policy describes the types of information we may collect from you when you visit our website (our “Website”). This policy also covers information we collect about you offline, from third parties, or when you visit one of our locations or contact us by phone. This policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. This policy may change from time to time (see Changes to Our Privacy Policy).

Information Collection

We collect several types of information from and about you, including:

• Information provided by you, such as name, address, email address, telephone number, driver’s license number, and other personally identifying information. For example, we collect information from you when you request a quote by telephone, online, or through an agent or broker; when you communicate with us through email; or transaction information when you transact with us, which may include insurance coverage information, limits and rate, and payment and claims history.
• Information provided by third parties about you. For example, we may collect information from credit reporting agencies or governmental agencies to ascertain your driver information, which may include individual driving records, claims history with other insurers, and credit report information.
• Information collected automatically as you navigate through the Website. This may include usage details, domain address, IP addresses, internet browser, operating system, your internet connection, the equipment you use to access our Website, and information collected through cookies and other similar tracking technologies.

Information Use

We use information that we collect about you or that you provide to us:

• to present our Website and its contents to you and to improve our Website;
• to provide you with information or services that you request from us;
• to fulfill our obligations to you as a customer;
• to provide you with notices about your account and to improve customer service;
• to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• to notify you about changes to our Website or any products or services we offer or provide through it;
• to provide certain promotions or surveys, such as requesting that you provide feedback or report a problem with the Website;
• to allow you to participate in interactive features on our Website and to personalize your experience;
• to enable communications to you regarding our services, such as email and text;
• to work with marketing partners to provide you with products or services that may be of interest to you;
• to fulfill any other purpose for which you provide it and in any other way we may describe when you provide the information; and
• for any other purpose with your consent.

Disclosure of Your Information

We may disclose information that we collect about you or that you provide us directly as described in this privacy policy:

• to our subsidiaries and affiliates;
• to contractors, service providers, market suppliers, underwriters, and other third parties to facilitate our business or provide insurance, risk management, and other advertised services on behalf of you or your company;
• to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Talis Insurance Group’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the company about our Website users is among the assets transferred;
• to fulfill the purpose for which you provide it — for example, to directly or indirectly address or respond to claims, provide customer service, prevent fraud, perform research, or comply with the law;
• for any other purpose disclosed by us when you provide the information or otherwise permitted by applicable law;
• with your consent.

We may also disclose your personal information:

• to comply with any court order, law, or legal process, including to respond to any government, regulatory, or law enforcement request;
• to enforce or apply agreements we have executed with you or your company, including for billing and collection purposes; and
• if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Talis Insurance Group, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may disclose aggregated information about our users and deidentified data or information that does not identify an individual.

Cookies and Other Similar Technologies

We utilize first- and third-party cookies, web beacons, and other tracking technologies on our Website to gather, analyze, and store information about Website users. We use these technologies for a variety of reasons, including internal business analytics, reviewing trends according to our Website’s usage, and interest-based advertising. Cookies are small text files placed on your browser that can be used to identify you across web pages and sessions. Web beacons are small pieces of code that can communicate information about your device or browser to a server. We also use Google Analytics; you can learn how Google Analytics collects and processes data on Google’s “How Google uses information” page.

Embedded Video Content

Some pages of our Website, including the home page, embed video content hosted by YouTube, a Google service. To protect performance and privacy, a video is not loaded until it is needed: the home-page background video loads after the page’s main content has begun rendering, and the commercial video loads only when you choose to play it. When a video loads or plays, your browser connects to YouTube and Google, which may receive your IP address and technical information about your device and may set cookies or use similar technologies in accordance with Google’s privacy and cookie policies. Where technically feasible we use YouTube’s privacy-enhanced domain (youtube-nocookie.com) to limit tracking before playback. For more information, please review the Google Privacy Policy.

Security

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic data storage can be confirmed to be 100% protectable, and we cannot guarantee the absolute security of your information.

Links

The Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a child under 13, please contact us by telephone at 1-877-610-7776.

Do Not Track

We do not respond to web browser “do not track” signals or other mechanisms. Other parties may collect personally identifiable information about your activities over time and across different websites when you use our Website or service.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. We encourage you to review this page periodically to see what changes may have been made.

Contacting Us

If you have any questions regarding this privacy policy, you may contact Talis Insurance Group by telephone at 1-877-610-7776 or through our Contact page.